FAQ (Frequently Asked Questions)

Frequently Asked Questions

What are Ocean Threads swimsuits made from?

Our swimwear is made using Carvico Vita fabric, created with ECONYL® regenerated nylon yarn. ECONYL® transforms nylon waste—such as fishing nets, fabric scraps, and other discarded materials—into regenerated nylon that can be used again.

We chose this fabric because we wanted to create swimwear that feels amazing, lasts, and gives existing materials a new life.

Where is Ocean Threads made?

Our swimwear is handcrafted in small batches in Bali. Producing in small quantities allows us to be intentional about what we make while avoiding the excess inventory and overproduction common in fashion.

How do I find my size?

Check the size guide on each product page for measurements and fit guidance. If you're between sizes or need help finding your best fit, reach out to us and we'll be happy to help.

Can I mix and match sizes?

Yes! Tops and bottoms are sold separately so you can choose the size and style that works best for you.

How should I care for my Ocean Threads?

To help your swimwear last as long as possible:

Rinse after each use
Hand wash cold
Lay flat to dry
Do not bleach
Do not tumble dry
Do not wring the fabric
Avoid rough surfaces that may snag the fabric

We recommend hopping in the shower with your swimwear to rinse after swimming in the ocean or a pool.

Where do you ship?

We currently ship within the United States.

How long will my order take to ship?

Orders are typically processed within 1–3 business days. Once your order ships, you'll receive a shipping confirmation with tracking information.

Delivery times will vary depending on your location and the shipping method selected at checkout.

How can I track my order?

As soon as your order ships, we'll send you an email with your tracking information so you can follow your package on its way to you.

What is your return policy?

We accept returns requested within 30 days of delivery.

To be eligible for a return, your swimwear must be unworn, unwashed, and in its original condition with all tags attached. For applicable items, the hygienic liner must also be completely intact.

For hygiene reasons, items with a removed or altered hygienic liner cannot be returned or exchanged.

Items showing signs of wear, washing, staining, damage, or alteration are not eligible for return.

Do you offer exchanges?

Yes! If the fit isn't quite right, we're happy to help you exchange your item for another size, subject to availability.

Exchange requests must be made within 14 days of delivery, and the item must meet all of our return conditions.

Because Ocean Threads is produced in small batches, we can't guarantee that your preferred replacement size or style will still be available. If it's sold out, we can help you arrange a return instead.

Do I have to pay for return shipping?

Customers are responsible for return shipping costs for standard returns. Original shipping charges are non-refundable.

If you received an incorrect, damaged, or defective item, we'll cover the necessary return or replacement shipping costs.

When will I receive my refund?

Once we receive and inspect your return, we'll let you know whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or credit card provider may take additional time to process the refund after it has been issued.